FUJI ROCK FESTIVAL 2020

Event Details

OFFICIAL SITE

【TICKET REFUND】

19/6/2020 FUJI ROCK FESTIVAL 2020 TICKET INFORMATION

The following policies will be implemented for tickets purchased for Fuji Rock Festival 2020.

【About Fuji Rock Festival 2021】

FUJI ROCK FESTIVAL '21

FUJI ROCK FESTIVAL '21

【Dates】
The festival will be held Friday August 20th, Saturday August 21st, Sunday August 22nd 2021.

【Information】

・Performing artists will be announced at a later date.

・Ticket sales will be suspended at this time. Details regarding the resumption of ticket sales, etc., will be announced at a later date.

                                                                         

In the coming months, we will begin the process of bringing a more powerful Fuji Rock Festival with a new energy back next year with a fresh new energy.

We look forward to building a Fuji Rock Festival full of joy and fun next August in Naeba.

 

Tickets purchased in 2020 will be valid for use at Fuji Rock Festival in 2021 as follows. 
Purchased 2020 Ticket Type Valid 2021 Date Valid Period
【Festival Entry & Parking Tickets】 【Festival Entry & Parking Tickets】

 

1 Day Ticket for Friday August 21, 2020 Valid for 1 Day on Friday August 20, 2021

《Festival Entry》 9:00am Fri Aug 20 to 5:00am Sat Aug 21, 2021
《Parking Ticket》 7:00am Fri Aug 20 to 7:00am Sat Aug 21, 2021

1 Day Ticket for Saturday August 22, 2020  Valid for 1 Day on Saturday August 21, 2021

《Festival Entry》 9:00am Sat Aug 21 to 5:00am Sun Aug 22, 2021
《Parking Ticket》 7:00am Sat Aug 21 to 7:00am Sun Aug 22, 2021

1 Day Ticket for Sunday August 23, 2020  Valid for 1 Day on Sunday August 22, 2021 《Festival Entry》 9:00am Sun Aug 22 to 5:00am Mon Aug 23, 2021

《Parking Ticket》 7:00am Sun Aug 22 to 7:00am Mon Aug 23, 2021

2 Day Ticket for Fri & Sat (2020)  Valid for Fri Aug 20 & Sat Aug 21, 2021 《Festival Entry》 9:00am Fri Aug 20 to 5:00am Sun Aug 22, 2021

《Parking Ticket》 12:00pm Thu Aug 19 to 7:00am Sun Aug 22, 2021

2 Day Ticket for Sat & Sun (2020)  Valid for Sat Aug 21 & Sun Aug 22, 2021 《Festival Entry》 9:00am Sat Aug 21 to 5:00am Mon Aug 23, 2021

《Parking Ticket》 7:00am Sat Aug 21 to 12:00pm Mon Aug 23, 2021

3 Day Ticket  Valid for all 3 dates in August 2021  《Festival Entry》 9:00am Fri Aug 20 to 5:00am Mon Aug 23, 2021

《Parking Ticket》 12:00pm Thu Aug 19 to 12:00pm Mon Aug 23, 2021

・Campsite Ticket: Valid for period of 2021 festival dates.

・Moon Caravan Tickets: 3 Day Festival Entry Tickets valid for all 2021 festival dates. 
 【Vehicle Entry】 12:00pm to 5:00pm Thursday August 19th, 2021
 【Vehicle Exit】 9:00am to 12:00pm Monday August 23rd, 2021"

 *Purchased tickets are only transferable for the above dates.

【About Ticket Refunds】

Tickets purchased are transferable for the above 2021 dates.
The following refund period is available for those who are unable to attend the festival in 2021 or wish to be refunded.

*Please note that refunds will not be available once the refurnd period has ended. Be sure to apply for the refund during the refund period.
*Be careful as tickets that are lost cannot be refunded.

【Refund Period】
Wednesday July 1st to Monday August 31st, 2020.

【Refund Process】
- Refunds will be made available via the ticket outlet the ticket was originally purchase through.
- The refund process will differ depending on the ticket outlet so be sure to check with the outlet concerned before applying for a refund.

【For Those Who Purchased Tickets from Overseas】
Information regarding refunds will be emailed to you by the ticket outlet. If you do not receive the email by June 30th, please contact the ticket outlet directly.

《FRF OFFICIAL SHOP GAN-BAN》 https://ganban.net/?p=37584 (Info)english@ganban.net 

《TICKETFLAP》 https://www.ticketflap.com/fujirock2020 (Info) CONTACT@TICKETFLAP.COM 

《iFLYER》 https://iflyer.tv/FRF2020outsideJapan (Info)https://zaiko.io/contactus

《e+ (e plus)》 https://ib.eplus.jp/fujirock2020 (Info)http://eplus.jp/ib-inquiry/

【For Those Who Purchased Tickets in Japan】

《e+ (e plus)》 https://eplus.jp/frf/ (Info)https://eplus.jp/qa/

《Ticket PIA》 https://t.pia.jp/pia/events/frf (Info)http://t.pia.jp/help/index.jsp

《FRF OFFICIAL SHOP GAN-BAN》 https://ganban.net/ (Info)fujirock@ganban.net

《Lawson Ticket》 https://l-tike.com/concert/frf/ (Info)https://l-tike.com/contact/

【FAQ】

Q: What should I do if my plans change after the refund period is finished and I am unable to go to the festival?
A: Ticket refunds will not be available after the refund period. Those who are unsure of their schedule next year should apply for a refund during the refund period.

【Ticket Resale Services】
For-profit resale of festival tickets is strictly prohibited.
Those wishing to sell tickets they’ve purchased should use a J.A.M.E. approved ticket resale service (Tiketore: <https://tiketore.com/magazines/guide/beginner>) or a service approved by the ticket outlet they purchased their tickets from.
《Resale Application Period》Thu Sep 1st 2020 to Fri Aug 6th 2021.

Q: I chose the option to have my tickets sent to me in the post. When will I receive my wristband?
A: Wristbands are planned to be delivered mid-July, 2021.

Q: I purchased a 1 Day Ticket but will I be able to change the day I attend the festival in 2021?
A: Tickets purchased for 2020 will only be valid for the corresponding day in 2021.

Q: I gave my ticket to a friend after I purchased it. Can my friend apply for the refund?
A: Refunds should be applied for by the person who purchased the ticket.

Q: I lost my ticket. What can I do?
A: Tickets that are lost cannot be refunded nor can they be replaced. Please be careful when storing your ticket.

Q: Will the fees involved with purchasing a ticket be refunded also?
A: Refunds for fees incurred upon the purchase of your ticket will differ depending on the ticket outlet. Please check with the ticket outlet directly.

Q: How long will it take for the refund to be paid?
A: The process for refund payments will differ according to the ticket outlet but should take around 2 months from completing the refund process. Please check directly with the ticket outlet for details.

Q: I purchased a set of 2 festival entry tickets and a parking ticket. I only want a refund for one of the festival tickets. Will I still be able to use the parking ticket? (Parking tickets only valid with 2 or more festival entry tickets.)
A: Partial refund of a purchased set, one ticket or the keeping of one ticket is not available.

Q: I purchased a festival entry ticket and campsite ticket. Can I get a refund for only the campsite ticket?
A: Partial refund of a purchased set, one ticket or the keeping of one ticket is not available. (Tickets purchased individually may be refunded individually.)

Q: Will artists announced to perform in 2020 be performing next year?
A: The artists listed as performing at this year’s festival are all experiencing cancellations and postponements and we cannot say at present whether any one artist will be performing at next year’s festival.
No announcements will be made regarding next year’s festival line up during the ticket refund period but we plan on a more powerful and exciting line up full of fresh energy for next year.

Q: Why are official tours being cancelled rather than being postponed?
A: Please contact the Official Tour Center for details regarding official tour packages.
Collaboration, Inc.:  <https://www3.collaborationtours.com/fujirock/contact/>

Q: Is there a special gift for holding on to my ticket from this year?
A: As the president of Smash Corp., Masa Hidaka, stated in his letter regarding the postponement, we are working on a special commemorative gift for those who keep they’re tickets from 2020. Stay tuned for more details.

Q: I was planning on going to the festival with my third year middle school aged child (free entry). Will I need to purchase a ticket for him or her next year?
A: Entry for first year high school aged children will be free of charge for 2021 only.
Please note, children may be asked for proof of age even if accompanied by an adult so middle school aged children or above should have a form of ID such as their national health card or school ID with them at all times.

Q: Will the rules and regulations for the festival be the same next year?
A: The rules and regulations for 2021 will be the same as those for 2020 but any changes will be announced.

Information regarding refunds will be emailed to ticket purchaser. If you do not receive the email by June 30th, please contact us. CONTACT@TICKETFLAP.COM

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【NOTES REGARDING TICKET PURCHASE】
Please note that changes or cancellations cannot be made after application of purchase.
Be sure to purchase your ticket at an authorized ticket outlet.
Tickets purchased via unauthorized ticket outlets will be deemed invalid and the festival will not be responsible for any trouble arising from the purchase of such tickets nor will such tickets be refunded by the festival under any circumstances.
Tickets will be exchanged with wrist bands at the Festival site. You cannot enter the site with only a ticket. (Those who receive wristbands in advance may directly enter the festival.)
Tickets and wristbands will not be reissued under any circumstances.
Those who remove or lose their wristband while in the festival will be asked to exit the festival or repurchase a ticket.
Ticket sales will finish once tickets are sold out. This applies to all ticket types.

 


Fuji Rock Festival Rules & Regulations
These rules and regulations are subject to change without notice. Please note that ticket refunds will not be made for such rule changes regardless of how prior notification is made or lack thereof.
The festival will not be cancelled due to inclement weather (excluding natural disasters). Please note that ticket refunds will not be made due to changes or cancellations of artists.
The festival is held at a natural outdoor venue. Please be sure to watch after yourself and guard against injury from falling, hypothermia from low temperatures, bites or stings from bugs such as bees, gnats, flees and or rashes or allergic reactions from plants and animals.
Please avoid excessive drinking. Those deemed to be drinking excessively or out of control may be ejected from the festival site.
Any dangerous behavior that may harm other people, such as moshing and diving, is prohibited. The festival is not responsible for injuries and accidents due to such acts. Such incidents shall to be solved between the parties involved.
Persons found to have entered the festival illegally will be reported to the police and will be put under the care of local police officials and charged for compensation.
Please refrain from any behavior that can cause annoyance to local residents.
Due to local regulations, people under 18 years must return to their accommodation by 11pm.
The final train departing Echigo-Yuzawa Station leaves before the festival performance finishes. All public transportation is unavailable after the last performances on all days of the festival.
Be sure to acquire transportation and/or lodging yourself before coming to the festival. (Sleeping outdoors at, around, or near the festival or Echigo-Yuzawa Station is strictly prohibited. Also, those who have not acquired a parking pass in advance are prohibited from parking at the festival.) Please also note that parking passes and lodging packages available at the on-site festival tour center are limited.
Those who bring prohibited items into the festival will be asked to remove them from the premises.
The production, the site and the artists are not responsible for accidents and thefts in and out of the festival site.
Those who do not follow the directions of festival staff or cause harm to other festival goers will be forcibly ejected from the festival. If the actions are deemed malicious by the festival, the person will be banned from entering the festival in future years regardless of whether they purchase a ticket. Ticket(s) will not be refunded to those persons under any circumstances.
You may bring cameras and/or video cameras into the site but it is strictly prohibited to record the artists. No sound recording equipment is allowed on the site. The use of selfie sticks are not permitted in congested areas, in front of the stages, and while moving between areas.
Agreement to the festival rules and restrictions is needed to purchase tickets. Please be sure to read and confirm all rules and regulations listed on the official website before purchasing tickets. Please note that purchase of festival tickets shall be deemed as agreement to all rules and regulations of the festival.
All information given when purchasing festival tickets will be held by the festival organizers.

 


"Before Purchasing Tickets
〜 Improving Manners & Making Changes Together 〜"

"The Festival reserves the right to refuse entry to anyone who cannot follow the festival regulations or has bad festival manners.
Please note that the festival rules and regulations may change without prior notice at any time if deemed necessary.
Please also note that tickets will not be refunded after purchase. Please be sure to fully read and understand the festival rules and regulations before purchasing your tickets. "

【PROHIBITTED ITEMS】

●Cross Type Folding Outdoor Camping Chairs
● Umbrellas
● Leisure sheets, parasols, and other items that block visibility or take large amounts of space.
● Sheeting, chairs, tents and other camp items which cannot be taken back with you.
● Any and all sound recording devices.
● Bottles and cans (carrying in coolers also prohibited)
● Fireworks and other explosives.
Any and all pets, items prohibited by law and any other dangerous items are prohibited at the festival.
"Those who bring prohibitted items into the festival will be asked to remove them from the premises.
Please note that those who do not follow directions of festival staff will be ejected from the festival. Tickets will not be refunded in this case."

【ACTIONS PROHIBITTED AT THE FESTIVAL】
● Smoking while walking, smoking in congested areas, smoking in non-smoking areas
● Actions which harm others
● Leaving trash behind
● Leaving chairs or sheeting to save space.
● Use of chairs or sheeting in prohibited areas
● Prolonged use of and/or leaving belongings behind in Priority Rest Tents as well as use of facilities by those who are not appropriate.
● Video or sound recording of performing artists
Those who do not follow the directions of festival staff or cause harm to other festival goers will be forcibly ejected from the festival. Ticket(s) will not be refunded to those removed from the festival under any circumstances.

"《Festival Regulations》
https://en.fujirockfestival.com/attention"